Privacy Policy

Urban Fresh Services LLC, operating WholesaleHduSigns.com (“Wholesale HDU Signs,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request a quote, communicate with us, approve a project, make a purchase, or opt in to receive text messages.

Information We Collect

We may collect information you voluntarily provide, including:

• Name and business name
• Email address and telephone number
• Billing and shipping address
• Project details, artwork, photos, drawings, and uploaded files
• Quote, approval, order, and shipping information
• Messages or other information you send to us

We may also collect limited technical information about visits to our website, including browser type, device type, pages viewed, referring pages, approximate location, and website activity through analytics tools such as Statcounter.

How We Use Your Information

We may use information to:

• Respond to inquiries and prepare quotes
• Create artwork, proofs, and private project pages
• Manufacture, package, and ship orders
• Provide project, payment, and shipping updates
• Provide customer service
• Operate, maintain, and improve our website and services
• Prevent fraud, misuse, or security issues
• Meet legal, accounting, tax, or regulatory obligations

SMS / Text Messaging Privacy

If you provide your mobile number and consent to receive SMS/text messages from Urban Fresh Services LLC / Wholesale HDU Signs, we may send messages related to quotes, artwork approvals, project updates, payment status, order status, shipping, customer service, and other communications you have requested or consented to receive.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at 888-539-1114.

Consent to receive text messages is not a condition of purchasing goods or services.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes. This restriction does not prevent us from using service providers, carriers, aggregators, or messaging platforms solely as necessary to deliver and operate our text messaging service. Any such provider acts only on our behalf and is subject to confidentiality and use limitations appropriate to the services being provided.

How We Share Information

Data transfer restriction: We do not transfer consumer data to any external organizations under any circumstances, even with user consent, except to service providers strictly necessary to operate our services and bound by confidentiality and use restrictions, or where required by law.

We do not sell, rent, or transfer consumer personal information to outside organizations for their own marketing or promotional purposes.

Consumer data may be disclosed only to vendors, contractors, carriers, payment processors, hosting providers, communications providers, analytics providers, or other service providers when that disclosure is strictly necessary to deliver our services or operate our business. These providers act solely on our behalf and may use personal information only for the specific services they provide to us.

Service providers that receive personal information from us are required, where applicable, to protect that information through confidentiality obligations and contractual or operational restrictions that limit their use, disclosure, and retention of the information.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our business, customers, rights, property, or safety.

Payment Information

Online payments may be processed by third-party payment processors such as Square. WholesaleHduSigns.com does not store full payment-card numbers on our website. Information submitted directly to a payment processor is subject to that provider's privacy and security practices.

Cookies and Website Analytics

Our website may use cookies or similar technologies and analytics services, including Statcounter, to understand website traffic and improve site performance. You may be able to control or disable cookies through your browser settings.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction and project records, resolve disputes, enforce agreements, and comply with legal, accounting, tax, or regulatory requirements.

Data Security and Safeguards

We use reasonable administrative, technical, and organizational safeguards designed to prevent unauthorized access to, use of, alteration of, disclosure of, or sharing of personal information. These safeguards may include access controls, account security measures, secure service providers, limited internal access to personal information, and procedures intended to reduce the risk of unauthorized disclosure or misuse.

We periodically review our practices and service-provider relationships to help ensure that personal information is handled only for authorized business purposes. No internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business record-retention requirements. You may opt out of SMS messages at any time by replying STOP.

Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

SMS Terms & Conditions

By opting in to receive text messages from Urban Fresh Services LLC / Wholesale HDU Signs, you agree to receive Informational and Conversational / customer care messages related to your inquiry, quote, artwork approval, project, order, payment status, shipping, or customer service.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. Consent to receive text messages is not a condition of purchase.

For questions about the text messaging program, contact Urban Fresh Services LLC at contact@urbanfreshservices.net, 888-539-1114, or by mail at 195 Mountain Park Drive, Jasper, GA 30143.

Privacy Policy and SMS Terms & Conditions are available on this page: https://www.wholesalehdusigns.com/privacy-policy.html

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the effective date shown at the top of this page will be updated.

Contact Us About Privacy or Text Messaging

If you have questions about this Privacy Policy or our text messaging program, contact Urban Fresh Services LLC at contact@urbanfreshservices.net, 888-539-1114, or 195 Mountain Park Drive, Jasper, GA 30143.